Reminders

Version 1.3, 21 October 2026.

Reminders are there to help. You are still responsible for the renewal if a message is late or does not arrive. A reminder does not extend a licence.

When the first reminder is sent

Item	First reminder
DBS recheck, if you are not on the Update Service	8 weeks before
DBS Update Service confirmation	4 weeks before the annual date
Paediatric first aid	8 weeks before
British Heart Foundation online CPR	8 weeks before
Data protection	2 weeks before
Online safeguarding	2 weeks before
Adult safeguarding	2 weeks before
Live safeguarding	8 weeks before
Insurance	2 weeks before
Bribery Act	1 month before
Retraining	3 months before
Licence	1 month before

The office can change these timings. After the first reminder, email and WhatsApp continue until the item is brought up to date: monthly while more than a month is left, weekly in the last month, then every day once fewer than five days are left. You can ask for more time. That emails the office. It does not stop the reminders unless the date is changed.

If you are on the DBS Update Service, you are not reminded to get a new DBS every three years. You are asked once a year to confirm the subscription is still active.

Messages name the item and the date, and link back to Docabee. They do not include the certificate or DBS disclosure details. You can change the email address and mobile number used for reminders.

People Building Ltd, company no. 06969239. 15 Queensway, Hemel Hempstead, Hertfordshire, HP1 1LS, United Kingdom. ICO registration Z2203181. Contact info@peoplebuilding.co.uk.